Managing a facility, however big or small, is a challenging and daunting task. You have to take care of the budget, keep an eye on the maintenance of the facility, balance stakeholdersÂ’ interests and much more. The role of a facility manager is not unlike that of a juggler: you have to manage many things simultaneously, all the while searching for ways for improve the current facility condition.
As a facility manager, you should ask yourself the following questions to stay on top of your game.
1. Do I have the latest facility data?
You need to know the details of how the building / complex is being managed, from regular facade cleaning to the state of the HVAC system and its maintenance. WhatÂ’s more, this information needs to be up-to-date in order to help you develop a sound budget and plan projects. Routinely collect the relevant data on the condition and life cycle of systems to keep all your processes as current as possible.
2. How do I collect the data?
Use a standard and consistent data collection process, which has been tried and tested before. Leave the experiments to the researchers; you have a complex to run. Keep a single data centre and avoid multiple spreadsheets as they will only make things more confusing.
3. Are all the processes up to date?
You need to make sure that all the methods and processes employed for maintaining the business / commercial space are up-to-date. For example, new innovations in sewer line technology, such as trenchless technology and blockage detection via CCTV cameras, can make your plumbing services more proficient. Keep yourself abreast of all inventions and developments in various fields; you never know when one of them might help you take your facility management to the next level.
4. What are the immediate issues?
If there is any issue with maintenance, you should have the required facts and figures to make an informed decision. With a streamlined data centre, you can identify the biggest issues and arrange them in order of priority. Unless you have an unlimited budget, this is the best way to go about handling pressing issues.
5. Is the budget adequate?
This is a very important question you need to ask yourself. Constructing a foolproof facility management budget that takes all assets, systems and processes into account will help you do your job efficiently. This may be tricky when youÂ’re experiencing budget cuts, but itÂ’s vital; otherwise, a project might experience obstacles and delays due to inadequate or mismanaged funds.
6. Am I ready for an emergency?
Even if you are two steps ahead of everything, an urgent situation can sneak up on you. An emergency, such as a failing electrical system or basement flooding, needs to be dealt with immediately. Have an action plan ready for such scenarios so that the facility is not adversely affected.
Keep these questions at the forefront of your managing strategy. Form appropriate answers and responses to each of them.