Behind every successful commercial centre, there is a good facility management service. Facility management involves coordinating and managing infrastructure, people and organisations. It deals with all the non-core activities of a business or commercial centre like cleaning, security, electrical services, support staff, etc.
1. Cleaning Services
Every space, whether it is private or commercial, needs regular cleaning and maintenance. When it comes to business and commercial centres, no one is going to like working in an unkempt environment. Janitorial staff takes care of sweeping floors, cleaning toilets, replenishing toilet paper rolls, soaps, etc. A clean and sparkling office space will increase the productivity of the employees.
It is very important to provide security to the employees and the business. This has two aspects. Firstly, the hardware in any commercial centre needs to be maintained. Secondly, it is equally essential to have security guards patrolling the space. Facility management usually deals with both these operations.
A help desk is set up for each commercial centre, which deals with any problems that may arise with the day-to-day running of the building. If there is any issue, the employees can call the help desk in order to get it fixed. For example, if the thermostat is set too high or too low, the copy machine is not working or there is a spill that needs to be mopped up, a call to the help desk will send out the appropriate staff to take care of the problem.
4. Pantry Services
The pantry is a very important part of any office. No one can work on an empty stomach or on low energy levels. A well-stocked pantry with wholesome foods will provide the employees with energy throughout the day. Besides, a two-minute break at the water cooler can boost employee morale and increase camaraderie, which will translate to better teamwork. A facility management service maintains office pantries so that employees always have access to hot beverages and snacks. This service can be tailored to fit each businessÂ’ needs.
5. Pest Control
Rodents, spiders and cockroaches are a strict no-no in any space, especially a commercial centre. Pests can drive customers out and reduce sales. Pest control services should be a priority for any business. A good facility management service will take care of your pest control needs so that your premises are clean and hygienic.
6. Plumbing Services
Whether itÂ’s a leaky faucet or a clogged toilet, you need an efficient plumbing service to maintain your office space. One of the core components of good facility management is keeping the building plumbing in good condition.
7. Electrical Services
In any business, it is vital to ensure that the electrical grid works well. Computers, copy machines, air conditioners Â– all these and more depend on a good power connection. A commercial centre requires greater expertise when it comes to electrical systems than a residential area. If there is any problem with wiring, lighting or safety, a professional electrical service can cater to a business well.
All these components (and some more) make up the whole of facility management. The goal is simple: facility management helps the organisation stay competitive and attentive to the core business.