Facility management encompasses multiple disciplines. It involves managing people, infrastructure, technology and organisations to ensure the proper functioning of a building or commercial complex. There are many aspects of facility management; they are broadly categorised as soft services and hard services.
Soft services include housekeeping, pantry management, office support staff, pest control, facade cleaning, water tank cleaning, etc.
This is to maintain the cleanliness and hygiene of the premises. Housekeeping personnel take care of daily cleaning, vacuuming, garbage disposal, wall and window washing, interior glass cleaning, graffiti removal, washrooms hygiene, etc.
- Pantry Management
Providing your employees with adequate snacks and libations is essential to their happiness, and happy employees are productive employees. Facility management includes pantry services, which entails maintaining a well-stocked pantry. Also, there should be support staff that takes the employeesÂ’ orders and delivers the requested drinks and nibbles to them.
- Office Support Staff
A facility management service provides your office / commercial centre with courier delivery personnel, waiters, etc. so that your non-core business needs are taken care of.
- Pest Control
This is one of the most ignored but vital services that buildings should avail of. Cockroaches, spiders, even pigeons and the mess they create, will reduce employee morale, drive out customers and negatively affect your business and sales. A pest control service exterminates all the bugs and drives out all the birds. It keeps your business space hygienic and sanitary.
- Facade Cleaning
This is very important for buildings that have a glass facade. Such a facade gives a sophisticated impression to the complex and to your business. But if itÂ’s dirty and stained, it will give exactly the opposite effect: it will make customers think that your business is shabby and not of a high quality. To prevent this, it is crucial to have a service that will clean the building facade regularly and keep it sparkling, and thatÂ’s what facility management does.
- Water Tank Cleaning
Water tanks require regular cleaning and maintenance. Otherwise, the dirt and scum that collects on the inner walls of the tank will mix with the water, making it harmful for consumption.
Hard services include electrical, HVAC, plumbing and carpentry services, etc.
- Electrical Services
The electrical system of a commercial complex is vastly different from that of a residential area. The electrical grid should also be able to handle the heavy load of numerous computer systems, air conditioners, generators, etc. Facility management includes a team of professional and certified electricians that take care of a buildingÂ’s electrical needs.
- HVAC Services
The heating and cooling systems in a commercial complex are extensive. They require regular care and maintenance for proper functioning. Any glitch in one part of the system might affect the entire building. Therefore, hiring competent HVAC service personnel is necessary to perform routine inspections and ensure the HVAC system is working well.
- Plumbing Services
A business centre is a high traffic area. With all the employees and customers going in and out of the building, the plumbing needs to be in perfect condition. Facility management provides plumbing services to repair leaky faucets or clogged toilets, patch up leaks in pipes, etc.
- Carpentry Services
A business needs tables, chairs, desks, cabinets, bookcases, etc. Facility management provides carpentry professionals who take care of these requirements. They are also available on call in case anything breaks and repairs / replacements are needed.
Facility management is a comprehensive, all-inclusive service that maintains facilities and provides any services that are needed.